It's trying to charge my card $50 for no reason everytime I try to go on the website it just takes me to a white screen I want to take my card off file and it won't let me this is just horrible
Hello Natalie,
I'm really sorry to hear about the issue you've been experiencing with our website and the inconvenience it has caused. Rest assured we are keen on rectifying this situation promptly for you.
We advise you not to use the site while we investigate this matter and assure you that any unwarranted charges will definitely be reimbursed. To remove your card from our system, we have a support team dedicated to handling such matters securely.
Please directly reach out to us at support@neighborwho.com with your account details so we can assist you with taking your card off our file and address any other concerns you might have.
We appreciate your patience and understanding in this matter. Thank you for bringing this to our attention.
Best,
Heather
Customer Support Representative, Neighborwho
Hello Natalie,
I'm really sorry to hear about the issue you've been experiencing with our website and the inconvenience it has caused. Rest assured we are keen on rectifying this situation promptly for you.
We advise you not to use the site while we investigate this matter and assure you that any unwarranted charges will definitely be reimbursed. To remove your card from our system, we have a support team dedicated to handling such matters securely.
Please directly reach out to us at support@neighborwho.com with your account details so we can assist you with taking your card off our file and address any other concerns you might have.
We appreciate your patience and understanding in this matter. Thank you for bringing this to our attention.
Best,
Heather
Customer Support Representative, Neighborwho