I will NEVER ORDER FROM THEM AGAIN. They are liars and thieves. Two years in a row I have went thru the same issues for my Mom bday. I will stick with Sherri berries and edible arrangement. Who deliver fast n prompt n are ver insightful n helpful. 1800 flowers SUCK. Horrible customer service and order delivers. I wish I never trusted $#*! THEY SAY OR SID AS THEY STEAL MY MONEY N MY WORD. My mom birthday has been a bust. Two years in a row. Thanks to them. Her name. My name was spelt wrong in the process