Narine B.

The website offers a huge variety of products with affordable prices along with several deals that open at certain times of a day making it a fun and anticipated activity to buy online. However, the website, despite including free shipping beyond a certain total amount of order, does not mention clearly that customs and handling fees would be incurred by the buyer over and above the price paid on the website which creates unaccounted for expenses and unpleasant surprises. Also, service during Christmas time is not fast and mistakes happen that cost more handling fees to the client and time to claim for missing items and prove that they are missing. Always keep a copy of the delivery receipt and take a picture of the package at receipt because you need to prove it with pictures when something is missing in your order.