Nadia H.

I ordered my order before a supposed announcement of a delayed timeframe on their website. I actually a whole month in advance. I got word from a customer service rep who gave me no timeframe. When I told him it made no sense, he went to "check my order again", and gave me a date. That date passed. And now there are over 3 hour wait times on a chat via the internet to where I'd you allow your phone Or computer to sleep That page refreshes and you're waiting on hold all over again. I got no response back from any emails. I even asked questions under products and I don't see them answered nor posted. Total rip off. I didn't receive any items. Instead got my money taken away from me. They don't have a refund option. And their telephone number redirects you to their 3 hold chat feature to get connected to a live person only to be told after 3 hours by an automated response that no one can help you.