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Nan H.

Contributor Level

Total Points
84

1 Review by Nan

  • Reitmans

1/25/22

I ordered another pair of jeans - a different cut, but the same sized as a previous order. When they finally came they didn't fit (were too big).
The store would exchange them for a larger size or not take them back, because the date was more than 30 days after order. But the order shipment was received late - possibly because of late shipping or caused by freight disruptions in BC caused by the massive flooding. Due to this delay the store would not take them back. I even phoned their customer service line, with no success.

I will not be ordered any further items from Reitmans - TERRIBLE customer service.

Tip for consumers:
don't buy anything from Reitmans unless you try it on first - and are in a position to take it back within 30 days from Purchase.

Products used:
jeans - useless now as them are too big and don't fit me - and they won't take them back.

Service
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Returns
Quality

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Nan H.'s review of Reitmans earned 4 Very Helpful votes

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