Nancy W.

My daughter loved her dress, so that was great! However, the first one we ordered was too small, so we had to return it and purchase a larger size. That wouldn't normally be an issue with most retailers, but here we had to pay a restocking fee, plus return shipping, plus shipping again for the replacement dress. I will consider other retailers with less-restrictive policies first next time, as this proved to be a very expensive endeavor.

UPDATE: Simply Dresses refunded our restocking fee, since we reordered the same dress in a different size. I appreciate the responsive customer service!