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I ordered a smeg toaster on March 9th and still haven't received it. Called customer service five times and they each put in a request in to the vendor. The vendor never gets back to them so on April 24th I cancelled it. Very dissapointed with the delivery. Will buy some where else.
Nancy H.'s review of Williams-Sonoma earned 4 Very Helpful votes
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Empty.
An item listed as available and continued to be so a week afterward ordering was backordered...
None, I mean nome of their CSR make any sense. They reply to you with that copy and paste BS. I...
Hi Nancy, I am so sorry to hear you had to cancel your order for the Smeg toaster. I would like to personally talk with you to see if we can turn this into a positive experience. Please check your private messages for my contact information.