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They sent me the wrong form of medication: I ordered 1 bottle of eye drops for cat, but they sent ointment. They accepted the return of the unopened package (I saw from their shipping notice that they'd sent ointment, not drops, so didn't open pkg), and they refunded me the cost of the drops. However, they would not refund the $22 cost of shipping. So they cost me $22 nothing. No medication, no nothing.
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