Naj n.

I am having a horrible time with this company. Their customer service is terrible! I used their measuring chart to order my dress and when it came it wouldn't even zip up. I sent them pictures as per their request if my modeling the dress and how it doesn't zip up my back and I sent pics of my bra size and their size chart as proof that the size wasn't as indicated. They told me they can only offer a 20% discount on another dress or that I should just take it to a tailor! I spent almost $200 on this dress and they expect me to keep it and eat the money. Or spend more money to try and get it fixed by a tailor! You can't add fabric to this dress! It has a lace overlay and the back is totally exposed because it won't zip up! I had even referee my friend to get her bridesmaid dresses from here but now I'm going to tell her and all my other friends to steer clear. I'll report them on all the social media sites too. This is unacceptable.