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I received a damaged bag, when opened a dispute the seller proposed me to send it back and I would get a a full refund including the the cost of re-shipping. He gave me a fake address and the bag was resent to me, I got a refund on the bag but not return shipping. The seller stopped answering my messages and couldn't get help through Dhgate customer service. I was nor even able to leave a review to warn future customers. Very disappointing
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Hi Najet,
We apologize for the inconvenience this has caused you. Please send us your order number for us to check on its details, and we can provide proper assistance to you. You can also directly contact us using the link: https://www.dhgate.com/helpbuyer/helpcenter.html#pu1812_helptop-contactUs
Regards,
Customer Service Center