nail p.

I tried to purchase a Shellac xpress5 topcoat and twice they've shipped out the wrong items. The first time Gina responded right away and was helpful but this time I have not received a response to my calls or email. The true test of customer service is dealing with mistakes. So far, not so good.

Update: today i received the correct item. Still a little unsure as to why the slow response but in any case, it has now been corrected and they upgraded the size to a larger size to help make up for the mishap. I would give them another chance.