We purchased our table from them 3 years ago. Last month, luckily my husband and children were at school and work when I heard a horrific sound to find our glass table had exploded into thousands of pieces. The impact knocked a chair over and had pieces of glass stuck in the wall.
They don't want to know and suggested we had sat or led on it, when I said no they said it would be due to the temperature. No apology or anything