Michelle g.

First and foremost, I love12th Tribe's clothing. I recently updated my wardrobe for my birthday and our Costa Rica trip. As many are aware (for those who shop 12th tribe especially), the sizing differs, and their sale items are always final sale. I've had the pleasure of speaking to the 12th tribe rep, Brenda, and she has been absolutely accommodating and extremely helpful. She assisted me with an order from Nov and Dec where I purchased items with a recommended size; however, the sizing was off on me. So, Brenda accommodated me and allowed me to exchange a sale item. More recently, I ordered a killer birthday outfit for Feb 17, and the scheduled delivery wasn't going to be at my house on time. Brenda went above and beyond and assisted me with a 2-day express delivery at a reasonable cost and is allowing me to return a sale item for store credit. I'm a very happy (returning) customer for the clothing and because of Brenda's excellent customer service. As you can see from the photo I uploaded, I'm a returning customer. I can vouch for their customer service.