Murray B.

I called for assistance because the web site says "The product you have selected is unavailable for delivery in your selected postal code". In fact, that same message appears for any product that I try to order, even if I select the "Nationwide Availability" heading. The customer service agent, obviously in Asia, had no idea that Canada wasn't a state, then quoted me a price in US $ after telling her I am trying to place an order for a city in Canada from the 1800Flowers.ca (Canadian) web site. How frustrating to deal with someone who doesn't have a clue and doesn't listen! In the end I asked for somebody else who she could refer me to but was told that she was the only one. So much for their saying "We're obsessed with providing a terrific experience.
If not, we'll make it right - guaranteed." (Chris McCann, CEO & Jim McCann, Founder).