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Munsaka Simachila M.

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1 Review by Munsaka Simachila

The First Group

  • The First Group

“Number of Sales Representatives meeting me”
4/17/24
Verified purchase

Too many sales representatives coming round, each one saying "my colleague will be with you shortly"

I asked to change the holiday gift certificate from 1 May 2024 to 19 April 2024 so that it aligns with my next visit to Dubai but that was declined.

May be TFG should be asking clients what their planned return visits are so that the holiday gift certificate is aligned, otherwise the gift certificate may not be useful

Reason I chose this business:

I was told about it when I arrived at the airport and I got interested

Service
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TFG D. – The First Group Rep

Dear Ms. Munsaka,

We would greatly appreciate you emailing us directly at customer.support@thefirstgroup.com with your details so we can investigate further and do the needful.

Kind regards,
The First Group

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