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Basically, they will not stand by their products. I had some good experiences and was becoming a regular customer. Then, over ONE item that they would not stand behind our relationship is now over. I'm pretty sure the law requires them to offer a refund for sub par item, but whatever. They just want to bicker and fight and write 100s of emails (days apart). So, no more Hockerty for me. The hassle is not worth it.
Tip for consumers:
Company will not stand behind their products.
Products used:
shirts and pants
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Terrible idea. Buying tailor-made clothing online is non-sense. Don't make the same mistake I and...
