Mrs. S.

I purchased a jumpsuit as a gift on November 27,2023. The item was not shipped until December 1,2023. The gift was presented during Christmas, December 25,2023. I learned that the person that I purchased it for needed me to return the jumpsuit because they already had it on December 29,2023. By this time it was over 30 days. Most retail stores extend the return period during the Christmas holiday. However, I was told that there was nothing that could be done for me because it was past the 30 day return policy. I was told that no exceptions would be made for the holidays. I am stuck with a jumpsuit that I paid over $70.00 for and I will NEVER shop at this store again for anything. I would not recommend Zara to anyone.