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M S.

Contributor Level

Total Points
85

1 Review by M

  • Zulily

5/4/17

Somehow, I missed all the negative reviews about Zulily - they must do a good job of squashing those. For those of you who understand what it is like to be pregnant, you know that having clothing within a certain time frame makes a difference, because your body can change week to week, making last month's attire irrelevant. I made the brutal mistake of ordering a belly band and a dress from Zulily and was surprised by the fairly high shipping fee - I could have ordered very similarly priced items from other sites, but I was duped by the positive reviews and went ahead. After a few weeks, I still had not received any of my items. Upon further investigation, I realized that they do not have the products they sell you available to them immediately - you have to wait for these products to mysteriously appear until they can even begin to ship them to you! It took a month to receive my belly band - a month - and still, no dress. Yesterday, I received an email (1.5 months after the original order) telling me that the dress may never arrive - it had not appeared for shipment so if it continued to be lost in the stratosphere, they would generously refund the cost of the dress. Wow, thank you for paying me back for a product I never received and wasn't even aware I would never receive until 1.5 months later. I was even more shocked by the fact that they didn't even offer to refund the shipping fee for the product that was NEVER SHIPPED. Why would you charge customers a shipping fee at all if you can't even guarantee they will ever get their products? Seems like a pretty nifty scam to me, unless you are the expectant mother excited to have clothes to accommodate her changing body and having to wait on a disorganized, self-serving company looking to prey on you. Stay away - I know I will. These guys should not be in business.

M Has Earned 5 Votes

M S.'s review of Zulily earned 5 Very Helpful votes

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