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Mr Y.

Contributor Level

Total Points
84

1 Review by Mr

  • Flighthub

4/14/17

IF I CAN GIVE ADVICE NEVER BUY TICKET ON FLIGHTHUB, THEY ARE SCAMMERS.
I bought a ticket with Royal Air Morocco at 2700$ to travel december 25th. I decided to change my reservation and leave on december 24! I called air maroc the told me I need to pay an 234$ extra but I need to pay that amount at flighthub because the initial payment was with flighthub. I called flighthub to proceed to the payment, the told me that they have to charge me 386$ even if Air maroc ask me to pay 234$. I didn t have choice I accepted. I called them few hours later to have confirmation of my transaction, the told me that the can't approve this transaction because their employee made a mistake, he ask me 236$ but the real amount is 311$. I swear to them that their employee took from 386$ and in that case it s flighthub that has to pay me back extra fees. I called my bank to confirm, the told me that it is 386$ that flighthub get authorize. I recalled flighthub and ask to talk to a supervision. During the call, she acted like i m lying.
I decided to cancel this ticket. The employee of flighthub told me that air morocco charge 600$ for cancellation fees I called air morocco the told me it s false, it s 300$ to cancel.

Fortunately I have all my conversations recorded and my bank statement, unfortunately I have to take a lawyer to get my money back.

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Sarah C. – Flighthub Rep

Hi there,

Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.

Kind wishes,
FlightHub team

Mr Has Earned 4 Votes

Mr Y.'s review of Flighthub earned 4 Very Helpful votes

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