I ordered a bed and they were unable to deliver due to a systematic glitch. I have tried several times to contact them via phone, email and online chat but have had no luck. All I received are automated emails saying I will be dealt with in 48hours. This was A MONTH AGO. They have taken £175 from my account and delivered no bed and are refusing to respond to my request of a refund. AWFUL company. AVIOD by all means. Much better to go to a reputable company.
I have no bed and the money still has not been returned and they refused to answer any of my requests. Awful experience