M R.

Visited the Danbury, CT location on Federal Street. Upon entering, the male cashier had his mask under his chin exposing his face. I asked if masks were optional so I could remove mine. He took my question wrong and began attacking me verbally saying he was "breathing". I tried to tell him he misunderstood but he yelled over me. I told him I was done with him and asked for the Mgr. Bambi, Manager, yelled from the back she was busy. I started calling the 800 number for Arbys Corporate and Bambi finally came to the counter. I tried explaining to her the conduct of her cashier but she too spoke over me saying "he's from another store, he's not my problem". I said he's representing your store. She then turned her back on us and I said I'll never come back. Bambi yelled "Good!" This is obvious the culture of Arby's as they feel they do enough business that good treatment is not on the menu. Reminds me of an expression used growing up: You can take people out of the ghetto but you can't take the ghetto out of the people.