M R.

Ordered a rowing machine paying a lot of money for it. It arrived faulty, ok it can happen. But it wasn't a great start. Didn't get very far with any replacement parts so tried to get the money back. It doesn't help when emails take over a week to be answered, no customer service answering the phone, you leave messages multiple times and of course no one bothers to call back. It took about 2 months to finally get my money back for something that should have taken less than a week. Incredible that a business as bad as this is still operating. AVOID!