M R.

I asked myUS if they can ship non-prescription Refresh Plus Eyedrops overseas and specifically sent the items to their compliance department. The compliance department said yes we can ship them to your country. Then I purchased well about $100 worth of items in the order and had myUS send them overseas. Then I received through FEDEX (the shipping agent) to provide all sorts of document and doctor letters to the customs department and the fees to release are higher than the shipment themselves OR pay to have them shipped back to the USA. In the end I had to abandon the items in customs. They then said customs is NOT our responsibility - I said but your compliance division said they would ship the items. The would not pay a cent for the abandoned items nor refund the shipping costs. I had to open a credit card dispute to at least get a refund on the $40 I paid them. Stay away from this company like the plague!