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mp p.

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1 Review by mp

RoseWholesale

  • RoseWholesale

“Asked to pay the shipping cost of a wrong size order”
1/13/16

I placed an order for a dress more than 6 months ago. Sent me the item with 2 sizes smaller than indicated in their size guide. Never received the replacement that they claimed they have shipped and to add insult to injury, they told me to pay the full shipping cost again.

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Helpful  (10)
Thank you
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CustomerService R. – RoseWholesale Rep

Dear mp,

Thanks for your feedback.

We offer the detailed measurement chart for each item, therefore customers need to check the size chart before placing orders.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?

We regret the frustration that your experience has caused you.

Kind regards,
Rosewholesale Customer Service

mp Has Earned 10 Votes

Mp P.'s review of RoseWholesale earned 10 Very Helpful votes

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