I originally wrote a very poor review of crowdrise after I made a donation to Dogs on Deployment through their site. (Sorry about that, guys.) After discussing the situation with their staff, I was very pleased to find they did have a method of providing credit card donations to charities with minimal card fees involved. Perhaps there is a better way to communicate this on their site, but I found it took some explaining on their part and some additional understanding on my part to find the answers. So it may not be as simple as a highlighted statement on a web page. Be that as it may, crowdrise does have a process that sounds honorable and reasonable. You just have to get the background to understand it. Thanks to Max for the insight.
Hey Mike,
Thanks for reaching out with your feedback. We just came across the email you just sent us about 90 minutes ago and replied. We gave you a full comprehensive explanation of our fee structure. And the main theme of the email was that the Charity that you donated to will not pay more than 3% in processing fees for the duration of their campaign (and that includes Credit Card Fees). Pretty awesome and it sounds like that's exactly what you were hoping for.
If you have any other questions or feedback, please feel free to reply to the email we just sent you, or write Quintas@CrowdRise.com. We're standing by to give you the best customer service in the world.
Quintas
CrowdRise Customer Service Person