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I used the website few times before that's, but last week I order countertop sups cookers, Got them yesterday, One was defected, not heating well, chat with customers service to inform them about the issue.
HE tell me contact the manufacturer, NOTHING WE CAN DO FOR YOU.
Mowj A.'s review of WebstaurantStore earned a Very Helpful vote
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Empty.
I tried to contact Customer Service after I ordered and was NEVER able to get ahold of anyone....
I tried the breakfast sausage the links and the patties a few times, the results were run. I mean...
Thank you for your review, Mowj. I am sorry to hear that you are unhappy with the response from our customer service. When an item has been used, we are unable to return it back to us. Since this is the case, we advise reaching out to the manufacturer to get assistance under warranty in cases where we do not hold the warranty. They would be able to troubleshoot and offer a resolution that we cannot. If this situation is still ongoing and you are not receiving assistance from the manufacturer, please do not hesitate to contact us at Help@WebstaurantStore.com so that we can assist you.