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You used to be able to call and speak with a helpful rep. Now everything is web based, and if you have problem- tough. You will not get a refund, your money is lost.
I find it so strange that you spend money on a Tee time- say at 12:00. Something happens so the course can't provide you with that Tee time. Now you have already paid for a round of golf, BUT the course will not move that time up to an open slot. They want you to pay again.
There is a reason golf has been slowly dying. GolfNow is adding to the problem.
I won't use them again, and takes away my desire to get out on the course.
Mountain G.'s review of GolfNow earned a Very Helpful vote
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