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MO S.

Contributor Level

Total Points
80

1 Review by MO

  • Banggood

3/2/20

PLEASE... NEVER USE THIS WEB SITE FOR SHOPPING.
I LIVE IN CANDA

I ORDERED A KHAKI JACKET, SIZE XL... THE MONEY WAS TAKEN FROM MY CREDIT CARD... AND.
IN FOLLOWING THE ORDER UP... I GOT A MESSAGE ON MY ACCOUNT THAT IT IS OUT OF STOCK...
I CONTACTED ONLINE CUSTOMER SUPPORT.
THEY TOLD ME IT WILL BE RE-STOCKED IN 2-3 DAYS...
I CONTACTED AFTER 3 DAYS.
THEY TOLD ME 2-3 DAYS MORE...
I CONTACTED 4 TIMES.
EACH TIME.
THEY TELL ME THE SAME. RE-STOCKING IN 2-3 DAYS.
NOW.
12 DAYS...
AND MY ITEM WAS NOT RECEIVED... IN THEIR PLACE...
THEY ARE LOCATED IN HONG KONG
I WAS TOLD AGAAAAIN... 3-4 DAYS TO RECEIVE IT IN THEIR PLACE.

AFTER THEY RECIEVE IT...

I WAS TOLD SHIPPING WILL BE PROCESSED IN 3-4 DAYS AFTER THAT...
THEN
IT WILL BE ABOUT 15 DAYS TO RECEIVE IT IN CANDA
SO
BEST SCINARIO IS 35 DAYS...
PLEASE
DO NOT BUY FROM THIS COMPANY
THEY KNEW THEY ARE OUT OF STOCK
WHY DID THEY ACCEPTED THE ORER IN THE FIRST PLACE?
THIS IS DISSSSHONEST
BEST OF LUCK FOR EVERYONE

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Katherine L. – Banggood Rep

Dear MO S,

We are sorry to hear that you are not satisfied with the product or service from us and we will try our best to help you.

We take the security of your personal information very seriously. Therefore, regarding your issue, we suggest that you could contact us through this email address:
vipservice@banggood.com

Best regards,

Banggood Team

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