I ordered a ring as apresent. It arrived whilst I was away and was left on my doorstep until I came home 3 days later. The diamonds and sapphires in the ring were barely visible they were so small. The ring was not accecptable so I did not even take it out of the box.
I returned it 2 days later, had to pay special delivery and was shoked to see a further £16 'restocking' fee had been applied. I would never use them again and would certainly not recommend.