Upon starting my business, I went to yelp first to get the word out. Call after call.after call...constantly from yelp. Hounding me to pay to advertise and boost my business. Thus far I hadn't had even 1 customer via yelp. No way would I pay them. Advertised on my own and finally started getting a few customers. Politely asked them if they could please go on yelp and leave a review. Never asked for positive or negative. 5 left glowing reviews...YAY. Yelp deleted all of them. Several months later 3 more were posted and subsequently deleted. Yelp is nothing short of extortionists! Not paying them=deleted reviews