I don't understand how Scribd is allowed to be in existence. This site is HORRIBLE. I can't find any positive reviews and there are thousands upon thousands of complaints. One they get your credit card number or debit card, it's all over for you from there. They put out a generic email response as if their concerned however myself and thousands of others know this is for show. Twice they haven't allowed me to change my credit card number telling me it was invalid and better yet... wants you to add ANOTHER credit/debit number. I implore everyone to stay away from these thieves. I got burned twice from these thieves. Never again.
Hi Morgan - I'm so sorry to hear about your unexpected charges. As anyone who has made a complaint can attest to, all you have to do is send us an email to help@scribd.com and we will absolutely issue a refund and ensure your subscription is canceled.