When I was ordering it kept telling me that I would receive free shipping. But it never told me when my package would arrive. 3 days after ordering, I got an email saying my rims were on back order and it would be 4-6 weeks. These were a Christmas gift! In the email they listed a few other options for me- ugly and more expensive. They did give me a refund, but said it usually takes 3 days for the payment to go through. I wont order from them again.
Dear Morgan,
We appreciate you taking time to submit this review. I am terribly sorry to hear that the product you ordered happened to be on backorder. Seems like we were provided with the incorrect inventory information. Could you please provide us with your order number? I will be happy to look into your account and offer a good compensation for this unpleasant situation.
Sincerely,
Consumer Relations Team at CARID.com