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Morgan M.

Contributor Level

Total Points
83

1 Review by Morgan

  • Vitacost

4/19/19

Ordered four bottles of a pricey supplement. Delivery service lied and said it was delivered to my main lobby of my apartment complex. I have no main lobby! There is a rental office here that closes at 5pm and they do not accept deliveries for residents. The delivery was supposedly delivered at 8pm! Pretty interesting considering they don't accept packages and it was three hours after they close.

Dealing with customer service is like pulling teeth. Hours after I contact them about the issue, they send me an email asking for my shipping address to double check. It's on the order receipt you idiots! They are clearly wasting time until they go home, this could have already been resolved by a competent person.

I should have come here before I placed my order. I will never order from them again, this has been a terrible waste of time. From now on I'm sticking to Amazon.

Morgan Has Earned 3 Votes

Morgan M.'s review of Vitacost earned 3 Very Helpful votes

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