I am so sorry i purchased anything from this place before doing a thorough search. I had no idea this place is in China. The extensions i bought were terrible quality and inaccurate color and they didn't send everything in my order. All their reviews on their site are 5stars which now i know is a tip off to BeWare. I started a return/exchange process over email because their US phone # was a voicemail only (another tip off!) and apparently they were "having problems with their line". RIGHT! It's now been dragging on forever. I cannot return the products since it will cost me to ship back to China from Canada 75-100$ which is completely absurd. They disagreed saying that it should cost 25$ or less. WHAT A JOKE! I am going to have to try a PayPal dispute process now to see if I can get anything back but I am losing hope.
STAY AWAY!