Monica O.

I've bought items from Wish so I assumed this site would be basically the same. They are far from it.

You can never talk directly to anyone, emails are the same automated message that someone will get back to you in. 4-5 business days.

I get the items are coming from China so I expect them to take about a month and plan accordingly. These weren't gifts they were for me so I could wait.

I ordered two purses and only one came. Checked tracking and after two months item never left China. Sent several emails stating if they do business with these companies they should be able to get in touch with them

Finally I filed a complaint with the Attorney General of Consumer Affairs. I sent them evidence to the tracking that it never arrived, then my credit card bill showing I had been charged.

Not until then did I finally receive a message from someone named Amish S that they were looking into the matter. Apologized for any inconvenience and they had contacted the seller but to no avail and a refund was issued

I haven't checked my credit card as of yet but it was more than I had heard from them in months

Update to my review, I did receive a credit after all... not long after my post. Along with the credit I received a letter from Opensky asking if the purse should arrive if I would send it back... the purse never arrived