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monica n.

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Total Points
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1 Review by monica

Luvyle

  • Luvyle

“SCAM”
7/21/19

I am still fighting for my refund. I have returned the goods (which were cancelled before the company posted them). I returned them to the return address which was stated on their packaging, they signed the proof of receipt. I have only now (the parcel was received on 20th June) been told that I sent the items to the wrong address and that I would therefore only be entitled to half my money back.

This clothes order was cancelled prior to them being despatched from Luvyle, they arrived, I never opened their packaging and they have been returned to the company. Luvyle seem to think it is OK to offer me only half my money back. It is definitely not OK and I will not accept this ridiculousness

I urge everyone to tread with caution, this is the worst case of defrauding a customer I have ever come across - it has taken months now and out of principle I will not give up. DO NOT ORDER anything from this company I am sure it is a scam.

  • Comments (1)
  • 64.8K Views
Helpful  (10)
Thank you
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Luvyle C. – Luvyle Rep

Dear customer,

We're so sorry for the inconvenience to you.
But could you please offer us your order number or register email address so that we can help you as quick as possible?

Thanks for your cooperation.
Any question, please feel free to contact us via contact@luvyle.com
Thank you.
Luvyle

monica Has Earned 10 Votes

Monica N.'s review of Luvyle earned 2 Well Said votes

Monica N.'s review of Luvyle earned 8 Very Helpful votes

monica Has Received 1 Thank You

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Lee B. thanked you for your review of Luvyle

“I think that might be a good idea as to how to get this place shut down. I'm going to try and talk to my credit card company to see what they can do. They may have a whole lot more power.”

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