I've had to call them 8 times today because the so called customer service gives me a different number to call each time, puts me on hold. One time I was put on hold for twenty minutes and then hung up on. The sad thing is I've been trying to take care of this for weeks and said today I was going to keep calling until this was resolved but no luck. Once I can purchase this propane tank from them, I will never use these awful people again!