The top to the butter dish I ordered did not match the bottom. I returned it about 2 weeks after their 30 day window because I had been out of town. I paid to insure and mail it. They refused to give me a refund, just a credit I could use over the phone. This was an unusable product because the purpose of buying something like this is for its appearance. If I wanted mere function I could buy one for 10% of what I paid. I was upset and the supervisor said I was yelling at her (I was not) and said she would disconnect the call. They simply did not care, at all.
If you want their products, don't buy directly from them.