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This has to be one of the worst companies I have ever had to deal with when it comes to customer service and products they send. Pay attention because they send expired items - I mean REALLY EXPIRED - like by A YEAR. They also don't reach out to you if there is a problem with your order. It just never arrives and you are left wondering what happened. If I could give them ZERO stars, I would. I just read a few reviews from other customers and I agree, they do steal from customers by not providing the proper amount in the refund process.
Monica D.'s review of PetMountain earned 2 Very Helpful votes
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Pet Mountain sent me a defective light unit with a used bulb (dark bands on ends)- neither...
A breeder suggested this website for supplies so I thought I give it a shot. You do need a min...
Customers are 100% protected from damaged, defective or expired products when shopping with us. If there is a problem call us at 1-888-373-8686 and well be happy to help!
Just following up regarding the Papa Bow Wow Buffalo Tendon Dog Treats you recently purchased. We contacted the manufacturer and asked what the MFD Jan 21,2019, printed on the bag was for. They confirmed this was the date the product was manufactured and is not the expiration date. These treats are safe for your pet if you still have them.
We just received a fresh shipment today and the date printed on these bags are MFD Feb 15,2020. Below is a link to place a new order if you wish.
https://www.petmountain.com/product/papa-bow-wow-buffalo-tendon-dog-treats
Sorry, the manufacturer's MFD date isn’t clearer. We apologize for any inconvenience this may have caused you!