Monica B.

I signed up because one of my coworker's loves the service. My first weeks order was an entire day late, they claim they give you tracking info, but it just links to their site with "your order has shipped" and no actual information.

When I realized my order was late on Thursday, I hopped online to make sure I wasn't going to be charged for my second week before I even got to try the food. It said I had until Sunday to make changes. My food arrived on Friday (a day late) while i was at work. And they charged me at 5pm on Friday, before I had even gotten home to TRY their food, and 2 days before the promised day to make changes (Sunday). Their phone customer service is only 9-3 M-F, which was useless. And when I emailed they didn't seem to care that they charged me without telling me. They basically told me I'm SOL. The food wasn't even that good.

I would have cancelled before Sunday, if I had gotten the chance. I certainly am not okay with paying $55 for it. And I don't want to do business with a company that cares so little about customer service. Shady. And since they did not inform me that they were charging me Friday, I consider it a fraudulent charge. You can't just take money from people's accounts whenever you please.

UPDATE: I appreciate that they are aware of their shipping tracking issues. Aside from the fact that their shipping is TERRIBLE since everyone I have talked to seems to have issues. Also the policy in their terms about refunding you if the shipment is late, is false.

As for the charge. I still have not gotten a refund, and the meals that the charge was FOR, did not ship. They should have shipped yesterday, to arrive tomorrow. So they took my money and have not even sent the product it was supposed to pay for. Yet they refuse to give me my money back either. This company is shady AF.

I'm a girl, and let me tell you those stupid Venus razors cost a fortune.

I've tried both the 3 and the 5 blade razors at DSC and both are just as good as my expensive store bought razors. This company is a godsend. Seriously.

Also as for customer service and charges, they make it so easy to pause a shipment, for multiple months if needed. And they always give you several days warning before a shipment/charge.

They have a great selection of snacks, and an option to let them pick for you if you can't decide. Many levels of delivery as well. Overall, a great subscription!