Mommy O.

Purchased two inexpensive replacement parts for our Samsung dryer, each piece costing under ten dollars. We needed them in a hurry to keep our dryer from burning up, since it was a lint trap issue, and were told priority shipping was $19.98 in addition to the parts. We HATED having to pay such inflated shipping for two small plastic parts, but we truly had no choice. We made the purchase and never got a single email from SearsPartsDirect concerning our order. Guess what!?! Parts never arrived and after seven days of waiting and broken promises, we decided to cancel the order. They could never provide us with a tracking number or anything regarding our order. Same old yada yada after four phone calls made to them on separate days. Contacted credit card company to file claim. DEFINITELY STAY AWAY! They are a SCAM! You'll be terribly sorry if you order anything from these people!