I purchased three bracelets and the order was shipped out on 12/29/23 I just received my package on 1/16/24 and to top it all off one of my bracelets was missing, I took a pic of the items I received and tried to contact customer service to no avail, I couldn't even contact the live customer service. All you can do is leave an email and wait 3-5 business days for a reply NEVER will I order from them again!