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My card was charged for an order I never placed support has basically been absent and not responding I had to order from a whole other store ShopiOSx after I had already spent $1000 here this is ridiculous I feel like I'm getting the run around I wish I would have read the bad reviews this store is disappointing
Tip for consumers:
MY CARD WAS CHARGED OVER $500 FOR SOMETHING I NEVER ORDERed after I MADE AN ABANDONED CART AND CHANGED MY MIND HAVENT BEEN ABLE TO GET THROUGH VIA EMAIL HELP!!
I contacted Jessica about their pricing yesterday morning and she was so helpful and knowledgeable. She guided me through all the options and I ended up getting a great deal on the Apple AirPods Max, which arrived the same day.
The product worked perfectly right out of the box. I'm a first time buyer with shopiosx, but I will definitely be back for more.
I contacted Jessica about their pricing yesterday morning and she was so helpful and knowledgeable. She guided me through all the options and I ended up getting a great deal on the Apple AirPods Max, which arrived the same day.
The product worked perfectly right out of the box. I'm a first time buyer with shopiosx, but I will definitely be back for more.
Jason M.'s review of Shopiosx earned 3 Very Helpful votes
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I sold two pairs of trainers on StockX, I shipped them together and Stock has cancelled one of...
Hi Jason, we are really sorry this happened. Based on the information provided, it sounds like you experienced an order failure. If you've been charged and no order was created, we certainly want to refund you. Please create a case at StockX.com/contact, with a screenshot of the charge on your bank statement and a description of the issue, and we'll be happy to locate that charge and refund it if there is no order.
If there was a successful order created, please note that due to the nature of our live marketplace, once an order is confirmed, we are unable to cancel it. As we serve as a platform that connects Buyers and Sellers, we do not hold any inventory, and therefore have no way to accept merchandise back when a purchase is no longer wanted. Keep in mind, once an order is confirmed, a commitment is made to the Seller to fulfill your end of the transaction.
That said, you're always welcome to re-sell any item you purchase, back on StockX. This option also has the potential for you to make a profit! If your order was created and you don't want to keep the item, we recommend re-selling. You can read more on our cancellation policy in this FAQ: https://stockx.com/help/articles/Can-I-cancel-my-purchase. Thanks for your patience and understanding.