Mohammed N.

I have booked tickets for hotel in madinah for 2 days from April 22-24 in Bhasporous hotel, Madinah, saudi arabia.

Suddenly on 21st night i have recived e mail stating my booking has been canceled due to unavailablity and they will pay me for 3 days that is one day extra for inconvience. I was wondering since i have booked the rooms on 16th that is almost a week before, even my card was charged at the same day. There was no customer care number, i emailed them that this is not acceptable but it doesent matter since they already canceled it.

After couple of emails, i have recieved my money after 10 days with the same amount what i paid.

I would never prefer this kind of useless service since i had big problem during my visit to madinah because of hotel cancelation on such a short notice.

Mohammed Naser
Maakkah, saudi arabia