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I've been using Dreamstime for over 5 years, and downloading images has gone smoothly, and at decent prices. However, I am now working on a corporate video, where I am having HUGE issues downloading 2 of the 3 videos I've used in my composition, and customer service is useless. They do not communicate or understand the problem. Going on over 2 weeks now where I'm running over my deadline, and Dreamstime has yet to respond in a clear manner or resolve the problem. Completely unprofessional, and unacceptable. It takes them over 3 days to respond to every email. A week goes by with just a single point of contact. This site is not for professionals!
M O.'s review of Dreamstime earned 5 Very Helpful votes
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I have a very poor experience and I am closing my account here.
Your credit pack pricing is misleading, I thought I was buying credit packs, but once I clicked...
