M M.

Terrible customer service!
They sell items they do not have, and take your money without giving a delivery date!

The will not send you any updates either after your order!
You have no power once you've paid for the product which they pretended to have.
All they need to do is just post a picture of a product on their website and you pay believing they do!
Once you've paid you are at their mercy, you can't do anything apart from email them.
They remain totally in the driving seat and you as a customer have no power at all.
I spent precious time chasing them up today for my order but got no joy, I asked online chat where is my order it's been over three weeks they said we don't know, it's not in stock,
I asked when can I receive my order, they said we don't know.
I asked for a refund and they said we will request a refund for you,
I asked when, they don't know they stated.
I asked can I have a confirmation email stating my refund is being processed, they said no but we can send you a transcript of the chat!
No telephone support either so you will never be able to speak to anyone (which is a big warning sign) so be warned.
Their on line chat is not fit for purpose!
How could I've been so stupid!
Lesson learned!

Don't touch them with a bargepole
The worst customer service you can imagine. They delivered a damaged washing machine, it took me hours over a two day period just to get through to customer service, but it takes a couple of minutes to get through to the sales team! I will never ever buy anything from Currys PC World! And will tell everyone I know about my nightmare! They should rename their "Team know how" to "Team scam how"