M L.

The above-ground pool filter system I purchased less than a year ago has defective parts, and they will not stand behind any warranty. The prices are enticing, but the quality is less than adequate. The initial order took two months and 5 shipments to get it corrected. In the end, the product did not even last 1 year, so pay the extra money, and you might get quality products, and a reputable company that stands behind their product. When inquiring about the warranty, the personnel quickly shifted to an accusatory stance, saying it was not a problem in their product, but offered a host of techniques to put a Band-Aid on the problem, as if they had experience with these problems in the past. Consumers should never have to jerry-rig anything to overcome faulty workmanship, and this is exactly what Jim for PoolSupplies.com suggested. To that end, stay away from this company!