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M L.

Contributor Level

Total Points
84

1 Review by M

  • Groupon

3/21/11

I'm staying away from ideeli. I had the same problem with ideeli as far as dress size. I bought and returned a dress 2 times because each time the dress fit giant on me. I received store credit twice, and lost money on shipping and handling each time. So I finally on 10/6/2010 bought a blazer/sweater, that also fit large on me, but I kept it because I didn't want to waste any more shipping money with ideeli.

I spent a total of $30 in shipping costs (for the returned items and the new sweater), for one large ugly sweater that cost $36. So it would have been better for me to buy the ugly sweater at retail price at a regular store in town, I would have tried it on and found out that it looks terrible on me.

In summary, it ended up costing me $66 to try on clothes from ideeli that in the end didn't work out for me. I kept the big ugly blazer because it was smarter to keep it than to whittle down my store credit further.

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DeeDee L. – Groupon Rep

Hi M L.,

Thank you for sharing your feedback. I'm so sorry that the dresses you ordered were not the optimal fit, and that you had to return them. As a note, the size charts for all of our sales are provided directly by the manufacturer and can be used in conjunction with your own measurements to select the optimal fit. We welcome your feedback on how we can make the sizing information more helpful to you. Would you be so kind as to share your order number(s), or to reach out to us at support@ideeli.com so that we can look into your account and further address your concerns?

Best,

Jason Faria
Customer Service Manager

M Has Earned 4 Votes

M L.'s review of Groupon earned 4 Very Helpful votes

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