I sent several items to them and waited few weeks. I could see my items on their website but not in my roster. Called their customer care and they required photos of the items so they can find them. I have been going back and forth with them over this for a while now, and my most expensive items are still missing! Plus they are very pushy asking for more items to send them! The pricing is really bad! You end up getting peanuts on whatever they sell. I learned my lesson; never again! Scammers!