Customer service is a joke. They don't take customer service phone calls! Their chat feature doesn't appear to work on a Saturday!
They issued an RMA for a product they got back damaged in transit before it was even received. My 82 yr old mother-in-law can't get help this way! She has to dispute the credit card charge and try to get iherb.com to issue a credit! Going out of business much iherb.com??